How do I make a donation?  
I want to make a donation but there is no link to do so  
Why donations?  
What is Stichting AsoBrain?  
What is the money from the heartbeat donations used for?  
How long does it take before I get my heartbeat icon?  
I want to donate, but I don't want the heartbeat icon  
Why is my Heartbeat icon gone?  
Can I buy an account by making a donation?  
What does the big heart on the play page show?  
 
 

How long does it take before I get my heartbeat icon?

Donations by paypal : +/- 1 day

Donations made through paypal are registered almost instantly. As soon as you hit the 'complete' button, an email is send to us. Usually, we read and handle these notifications within a day, but it could take a few days before we get to our emails.

If your heartbeat icon does not show up within a week, there is probably something wrong. Usually this is because the donation contains no player name and we are unable to link the donation to your profile. In this case, email us and the problem will be fixed soon.

Donation by bank transfer +/- 1 week

Donations made through regular bank transfer take a little longer. First, the banks sometimes 'keep' the money for a few days before actually transferring it to our account. Then, the person responsible for the bank account has to check, he does this every 2 or 3 days. Then, he emails me (Aso) about the new donations and I have to handle the donation.

If your heartbeat icon does not show up within two weeks, there is probably something wrong. Usually this is because the donation contains no player name and we are unable to link the donation to your profile. In this case, email us and the problem will be fixed soon.

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