Answer

Java browser plugin

To play our games you need Java version 1.4 or higher. You can download the latest version from http://www.java.com.

After installation, check the following panel

Empty / Red cross

If the panel above is fully white or only gives a red cross, this means your browser cannot find any Java plugin on your pc. You can test your Java browser plugin on http://www.java.com.

Possible causes:

  • You do not have Java installed on your system
  • You have Java installed but no Java plugin for your specific browser was found

Sometimes the Java browser plugin is really not going to work in the Internet Explorer. In this case we can recommend an alternative browser (FireFox by Mozilla). After installing the alternative browser, reinstall Java and it might just work.

Java 1.4: Fail

If the test indicates Java 1.4 is not available you will probably not be able to play the games at our site. You need to update your Java version to at least Java version 1.4.

Java 1.8 a.k.a. Java 8

In order for our games to work with Java 8 you need to select launch option 'full-permissions' on the play page.

Read More

There is a section on Java Issues on our forums. You may find tips or can ask questios about your specific system configuration (e.g. MacOS).