Answer

My player name has become invalid, what now?

Because of an upgrade of the security system, some old player names might no longer be valid.

Possible reasons:

  • Your player name is less than 3 characters long
  • Your player name is more than 20 characters long
  • Your player name containings special coding characters

If you have such a name and you wish to keep your ranking history, smiley data, profile etc. contact us and I will try to convert the name or otherwise transfer the data to another profile (where possible).